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About
Ramp Handling Solutions visit our home page airfieldsafetysolutions.com Welcome to airfieldsafetysolutions.com the web site of Ramp Handling Solutions. Here we aim to showcase our product range which we are sure you will agree is varied and extensive. Our product range has been selected to fulfill the requirements of Large International Airports to Small Airfields, Multi-National Handling Agents to Independent Handling Companies. We have a new range of Solar Powered Airfield Lighting and are proud to be an official Peli Online Distributor carrying the full range of Peli Torches and Peli Cases along with all the accessories. We have a large range of Oil Spill Kitts and Chemical Spill Kitts. Our range of Hi Viz PPE, Personal Protective Equipment means that you can protect yourself from the harshest of environments for Head to Toe. Our extensive range of Ground Crew Headsets and Marshalling Wands are at the cutting edge of technology enabling safer and more efficient aircraft turn rounds and reduces aircraft ground time. Having worked in this constantly changing industry for many years we are at forefront of change. We have a range of products that are at cutting edge of technology. We know however that the products you require need to be fit for purpose, reliable and cost effective. We have put together a range of products that will help to make companies more efficient, safer and more profitable. If we have not got what you require we will source it for you.       Ramp Handling Solutions Terms and Conditions Delivery and Returns Policy PRICES & VAT All prices displayed are in £'s sterling and include VAT at 20%. The prices and terms & conditions set out on our catalogue are correct but can be subject to change at anytime. PLEASE NOTE: Although we aim to keep prices stable, circumstances beyond our control (including changes in rates of taxation (e.g. vat), currency fluctuations or inflationary cost increases) may cause price changes up or down. PAYMENT Payment can be made securely using one of the following methods: 1) MasterCard / Visa / Switch / Solo / Delta. 2) Cheque / Postal Order. Please make payable to Ramp Handling Solutions ensuring all details are correct with valid bankers card number, expiry date, full name, address and telephone number printed clearly on the reverse. We do advise customers not to send any cash through the post, as Ramp handling Solutions will not be held responsible for any losses. GUARANTEE All our products are guaranteed against manufacturing defects for 12 months from date of purchase unless otherwise specified. If a fault does occur during this period, we shall arrange to have the item repaired or replaced after it has been inspected. Any delivery charges will be met after inspection of the item. AVAILABILITY We aim to hold all items in stock, however should an item be more popular than we expected, there may be occasional delays when ordering. If this does occur then an advice note will be attached with your invoice. Sometimes we may experience difficulties with the supply of certain products and may therefore provide a substitute of the same or better quality at no extra cost. PART DELIVERY / DAMAGED GOODS All your goods should arrive in perfect condition, however, if you do receive any goods that appear to be faulty or damaged the company must be advised within 72 hours of receipt. This applies to any items that may appear to be missing, unless stated on the invoice that the item is currently out of stock. If any items are not to be used straight away, we advise customers to check that these have been received in perfect condition and working order. The company will do everything possible to ensure your delivery arrives on time and intact, we will not accept responsibility for any additional expenses occurred due to late or incomplete deliveries. RETURNS PROCEDURE Products Purchased Online • Return or exchange an item - our 100% money back guarantee • If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt. • Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item. • Please note: 1. Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise. 2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. 3. The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made SPECIFICATION Every effort has been made to ensure that the specifications in our catalogue or this website are correct at the time of publication, however technical data, dimensions and weights serve as a guide only. Sometimes product specifications may change, in such instances we'll do our very best to inform you when placing your order. All our sizes and measurements are approximate but we do try to make sure they are as accurate as possible. No guarantee is given or implied that goods will confirm in absolute detail to the description or illustrations published. STATUTORY RIGHTS These terms and conditions do not effect your statutory rights as a customer. OVERSEAS CARRIAGE / SHIPPING Overseas shipping costs vary between each country within Europe and the rest of the World. Unfortunately, we are unable to offer automated ordering to outside the UK. We instead offer a personalised export service. Please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it with details of the products you require. A member of our export team will calculate the best value delivery price and reply with a quote. Next working day delivery is not available. All parcels are delivered direct to your door and require a signature upon delivery. APPROXIMATE DELIVERY TIMES FOR UK & EXPORT TO EUROPE & THE REST OF THE WORLD Delivery times to within the United Kingdom can vary between products. The delivery is quoted when ordered. If you require to make special arrangements for the delivery of your goods please contact our sales team on Free phone 08002321074 E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Channel Islands 14-21 working days Republic of Ireland 14-21 working days Belgium, Netherlands, Luxembourg 14-21 working days France, Germany, Denmark, Monaco 14-21 working days Italy, Spain, Portugal, Greece, Poland ,Norway, Finland, Austria, Hungary, San Marino, Sweden, Switzerland. 14-21 working days Rest of Europe 14-21 working days USA and Canada 14-21 working days Far East and Australasia 21-28 working days Rest of the World 28+ working days Ramp Handling Solutions This privacy policy sets out how Ramp Handling Solutions uses and protects any information that you give Ramp Handling Solutions when you use this website. Ramp Handling Solutions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Ramp Handling Solutions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20/09/2009 What we collect We may collect the following information: • name and job title • contact information including email address • demographic information such as postcode, preferences and interests • other information relevant to customer surveys and/or offers and cuustomer transactions What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: • Internal record keeping. • We may use the information to improve our products and services. • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [address]. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. Ramp Handling Solutions does not store or keep any of your financial details, card or account numbers, your financial details are only used to process financial transactions |
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